Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Warranty

  • Our crew of techs will do their best to answer to your support requests within approximately 1 hour. If, however, the situation you have come across demands help from the Admin =Dept,= we will address the ticket to the technician in charge and will post a comment to inform you.

  • Top quality support service
  • Top–quality Technical Assistance Service

  • Our tech help and support staff will be on shift for you day and night to to respond to all service inquiry tickets that you send. We offer customer help for all the packages that are pre–installed on your server. These include our custom made Web Control Panel, the selected OS along with the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Control Panel that is offered free–of–charge along with your virtual server, you can discover an educative Help section, that features everything you need to learn about administering your sites and applications. We have incorporated a wide range of how–to reports and video courses that display the standard website supervision responsibilities in an easy–to–understand form.